Anonymous
map-marker Saint Cloud, Minnesota

Violated!

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I went to CentraCare for a mammogram. During the course of the procedure the technician told me to hold my breath, I did so. She then continued to adjust my breast on the plate for about 10 seconds and then started the machine. I was a bit nervous and had held my breath for a while when I had to exhale. The technician chewed me out for not holding my breath long enough and said she would have to go out to get a magnifying glass to see if the picture was good. SHE LEFT THE DOOR WIDE OPEN and I was standing there with my breast exposed. She then checked my picture and rolled her eyes saying that we'd have to do it again. The next steps were a series of her treating me like I was ten, how to hod my breath, no I wasn't doing it right, no I wasn't listening to her, etc. When the procedure was over she actually stood there and watched me get dresses. I felt so humiliated! I cried when I got home. When CentraCare clinic sent a survey asking how my appointment went I told them everything I indicated here, left my name and telephone number and never heard from them again. I am so glad I took the time to do a survey!
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Reason of review:
Poor customer service

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